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Catalog it! : a guide to cataloging school library materials / Allison G. Kaplan, Ann Marlow Riedling.

by Kaplan, Allison G | Riedling, Ann Marlow, 1952-.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Worthington, Ohio : Linworth Pub., ©2006Online access: Table of contents Availability: Items available for reference: Downtown Branch [Call number: 025.3 KAP] (1). Place hold
Customer satisfaction is worthless, customer loyalty is priceless - how to.

by Gitomer, Jeffrey H [aut].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bard Press, 1998Availability: Items available for reference: Downtown Branch [Call number: 658.812 GIT] (1). Place hold
Designing for interaction : creating innovative applications and devices / Dan Saffer.

by Saffer, Dan.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Berkeley, CA : London : New Riders ; Pearson Education [distributor], ©2010Online access: Table of contents | Table of contents Availability: Items available for reference: Downtown Branch [Call number: 004.019 SAF] (1). Place hold
DK Essential Managers. Managing Meetings

by Heller, Robert.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London : DK Pub., 1999Online access: Ebook Library Availability: Items available for reference: Downtown Branch [Call number: 658.456 HIN] (1). Place hold
Effective leadership / Robert Heller.

by Heller, Robert, 1932-2012 [author.].

Edition: First American edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : DK Publishing, Inc., 1999Copyright date: ©1999Other title: Learning to lead.Availability: Items available for reference: Downtown Branch [Call number: 658.4092 HEL] (1). Place hold
How full is your bucket? : positive strategies for work and life / Tom Rath and Donald O. Clifton.

by Rath, Tom, author | Clifton, Donald O.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Gallup Press, c2004Availability: Items available for loan: Downtown Branch [Call number: 158.1 RAT] (1), Madison Branch [Call number: SPIR 158.1 RAT] (1). Items available for reference: Downtown Branch [Call number: 158.1 RAT] (1).
Place hold
How to delegate / Robert Heller.

by Heller, Robert, 1932-2012.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : DK Pub., 1998Availability: Items available for reference: Downtown Branch [Call number: 658.402 HEL] (1). Place hold
Leadership challenge : how to make extraordinary things happen in organizations.

by Kouzes, James M.

Edition: Fifth edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: John Wiley And Sons, 2012Availability: Items available for reference: Downtown Branch [Call number: 658.4092 KOU] (2). Place hold
Making decisions / Robert Heller.

by Heller, Robert, 1932-2012.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : DK Pub., 1998Availability: Items available for reference: Downtown Branch [Call number: 658.403 HEL] (1). Place hold
Management Basics for Information Professionals / G. Edward Evans, Patricia Layzell Ward.

by Evans, G. Edward | Layzell Ward, Patricia.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Neal-Schuman Publishers, ©2007Availability: Items available for reference: Downtown Branch [Call number: 025.1 EVA] (1). Place hold
Managing change / Robert Heller.

by Heller, Robert, 1932-2012 | DK Publishing, Inc.

Edition: 1st American ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : DK Pub., 1998Availability: Items available for reference: Downtown Branch [Call number: 658.406 HEL] (1). Place hold
Managing teams / Robert Heller.

by Heller, Robert, 1932-2012.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : DK Pub., 1998Availability: Items available for reference: Downtown Branch [Call number: 658.402 HEL] (1). Place hold
Personal learning networks : using the power of connections to transform education / Will Richardson, Rob Mancabelli.

by Richardson, Will | Mancabelli, Rob.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bloomington, IN : Solution Tree Press, c2011Availability: Items available for reference: Downtown Branch [Call number: 371.33 RIC] (1). Place hold
Reducing stress / Tim Hindle.

by Hindle, Tim.

Edition: 1st American ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : DK Pub., c1998Availability: Items available for reference: Downtown Branch [Call number: 155.9042 HIN] (1). Place hold
Reflective teaching, effective learning : instructional literacy for library educators / Char Booth.

by Booth, Char.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2011Availability: Items available for reference: Downtown Branch [Call number: 028.7071 BOO] (1). Place hold
Start with why : how great leaders inspire everyone to take action / Simon Sinek.

by Sinek, Simon.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Portfolio / Penguin, 2011, c2009Availability: Items available for loan: Downtown Branch [Call number: 658.4092 SIN] (1). Items available for reference: Downtown Branch [Call number: 658.4092 SIN] (2).
Lost (1).
Place hold
The Customer Rules : the 39 Essential Rules for Delivering Sensational Service.

by Cockerell, Lee.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Random House Inc 2013Availability: Items available for reference: Downtown Branch [Call number: 658 COC] (2). Place hold
The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

by Dowd, Ryan [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago : ALA Editions, 2018Copyright date: �2018Availability: Items available for reference: Downtown Branch [Call number: 025.5086 DOW] (1). Place hold
Useful, usable, desirable : applying user experience design to your library / Aaron Schmidt and Amanda Etches.

by Schmidt, Aaron, 1978- [author.] | Etches, Amanda, 1975- [author.].

Edition: First edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2014Copyright date: ©2014Other title: Applying user experience design to your library.Availability: Items available for reference: Downtown Branch [Call number: 025.1 SCH] (1). Place hold
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